Car charging FAQ

Can I turn on the air conditioner while charging?

A: Yes.

1, some vehicles need to turn off the system before charging, start charging and then start the vehicle can use air conditioning.

2, the new vehicle does not close the operation of the system, the air conditioning is not affected by charging, can always be used.

Second, when charging the air conditioning has an impact on the battery?

A: It has no effect on the battery, and has a little effect on the charging speed. The charging time and space harmony battery is in parallel, a small part of the power is used for air conditioning, and most of it is used for battery charging.

Compared with the power distribution data in the figure above, it can be seen that fast charging the air conditioner has little impact on the charging speed, while slow charging has a greater impact.

Third, can it be charged in rain and snow or thunder?

A: Yes.

1. Do not have water or foreign bodies in the front interface of the gun. The rear interface of the gun is waterproof, and there is no problem in charging in rain and snow.

2, charging stations, charging piles, lines, cars, etc., have lightning protection charging, charging in thunderstorms is also safe. As a precaution, personnel are requested to stay indoors where it is more secure at this time。

Can I sleep in the car while charging?

A: You can move in the car, but do not sleep in the car. Limited by the current battery technology, spontaneous combustion may still occur when charging According to the national standard, the battery does not catch fire or explode within 5 minutes after the occurrence of thermal runaway, so that the vehicle personnel can leave in time. It is highly recommended not to sleep in the car while charging!

Five, how much power to charge better?

A: It is best to keep the car electricity between 20% and 80%

1, the power is less than 20% should go to charge, if there is a home charge can be used with charge, slow charge every day has no effect on the battery.

2, the car is just a tool, although the need to open, even if the power to 0 will not have a visible impact.

Six, how much charge is better?

A: Slow charge, fast charge to 80%-90% is better

1, slow charge to how much does not affect, full of the best

2. Fast charging is recommended to 80%-90%, and some fast charging piles will automatically stop charging to about 95% to avoid overcharging.

3, long-term low power will cause battery attenuation, such as a long time (more than three months) do not drive, please charge to 80% stop, start a monthly check, by the way to the small battery charge.

Seven, do not stop charging can draw the gun?

Answer: No, please handle the gun as follows.

1, the fast charging gun comes with a lock, it will be locked when charging, and it will automatically unlock when it stops charging, and then it can draw the gun.

2, the slow charging gun does not have a lock, but the body slow charging interface has a lock, generally the car is locked or unlocked simultaneously, so the slow charging pile needs to unlock the door before drawing the gun.

3, slow charge, first unlock the door, and then press the slow charge switch pause for a few seconds, slow charge pile will automatically power off, you can draw the gun.

4, in emergency (such as leakage) or special circumstances (such as charging pile hardware and software failure can not stop charging), you can press the red "emergency stop button" on the charging pile, and then draw the gun.

Eight, stop charging after the gun can not pull out what to do?

Answer: Repeat the operation several times first, if not, then manually unlock

1. When it is found that the gun cannot be drawn, it should first be operated several times according to the normal process, such as pushing in and pulling out, starting the charge again and stopping later, or repeatedly locking and unlocking the door.

2, fast charging gun according to the above methods still can not pull out, you can try to manually unlock, the method is as follows:

3, slow charge gun can also be manually unlocked, generally in the car slow charge interface near the unlock rope, pull to unlock.

4, if the above methods are not possible, you can contact the charging pile customer service to try remote unlock, or maintenance personnel to the scene to solve. Please do not pull violently to avoid damage to equipment or vehicles.